Terms and Conditions
The following General Terms and Conditions of Sale govern the offer and sale of products on our website ("bumptobox.com").
All products purchased on our website are sold directly by BUMP TO BOX (the “Company”), who’s registered office is Flat 12, 28-30 Mornington Avenue Mansions, Mornington Avenue, London W14 8UW company number: 10770578.
1. Business Policy
The Company offers products for sale on bumptobox.com and its e-commerce business services are available exclusively to its end users, i.e. "customers". We reserve the right to only accept orders from those customers who are aged 18 and over.
“Customer" means any individual who is acting for purposes outside of his or her trade, business or profession. If you are not a "customer", please do not buy any products on bumptobox.com.
The Company reserves the right not to accept orders received from users who are not "customers".
These General Terms and Conditions of Sale exclusively regulate the offer, transmission and acceptance of purchase orders relating to products on bumptobox.com between the users of bumptobox.com and the Company.
The General Terms and Conditions of Sale do not apply to the provision of services or the sale of products by third parties. Before placing orders and purchasing products and services from third parties, we recommend that you verify their terms and conditions. Under no circumstances shall the Company be deemed liable for the supply of third party services or for the execution of e-commerce transactions between users of bumptobox.com and third parties.
To place an order for one or more products on bumptobox.com, you will need to add items to your shopping bag, enter your billing/shipping address, select your delivery option and choose your payment method to complete your order.
Before proceeding to purchase, we ask that you carefully read the General Terms and Conditions of Sale and the Return Policy. You may wish to print a copy using the print option and keep it safe for your own personal use. Before proceeding to purchase your products, we will provide you with a summary of our commercial and contractual conditions of sale, a summary of the main characteristics of each product ordered and its unit price, the type of payment you may use to purchase each product, shipping methods for the purchased products, shipping and delivery costs, the Company's information, address and how to contact the Company, and the delivery date of the products. The Company will also provide you with a summary of the terms and conditions for returning purchased products.
On the order confirmation page, which appears just before the completion of your order, and which contains a reference to the General Terms and Conditions of Sale and the Return Policy, we will provide you with a summary of each product ordered, the price (including all applicable taxes, duties and fees), and the cost of shipping (including any additional fees you may be charged if you choose shipping that is faster than and/or different to standard shipping).
When you proceed to purchase, you will be required to pay the price indicated therein. Before order completion, you will be asked to identify and correct any possible input errors.
The order will be entered in our database for the time required to process your order. You may access your order under “View All Orders” within your account.
The language used for finalising the contract with the Company shall be English.
After your order has been placed, the Company will process your order and send you an automatic acknowledgment of receipt. However, this does not constitute acceptance of your order by the Company nor does a contract between you and the Company exist at this point in time. The Company's acceptance of your order will take place when the Company emails you to confirm that the order has been dispatched, at which point a contract will come into existence between you and the Company. The acceptance email represents an electronic purchase order receipt and contains the General Terms and Conditions of Sale, a summary of the Return Policy, and all relevant information relating to your order.
If the Company is unable to accept your order for any reason (including any of the reasons described in paragraph 2.9 or if a product is out of stock), the Company will inform you of this.
The Company reserves the right to cancel an order, even after accepting it, in the following circumstances: the Company has identified an obvious and unmistakeable error in the price or description of the product; the Company suspects illegal or fraudulent activity; the Company reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address; or you have not complied with these General Terms and Conditions of Sale. In the above circumstances, the Company will notify you as soon as possible of any order cancellation and you will be required to return the products to the Company, even if they have already been delivered to you.
By placing an order, you unconditionally accept and undertake to observe the provisions of these General Terms and Conditions of Sale in your contract with the Company. Should you not agree with certain provisions of these General Terms and Conditions of Sale, please do not complete your purchase on bumptobox.com
The website www.bumptobox.com exclusively sells packages of pregnancy related products and other luxury miscellaneous products. These products are purchased by the Company from manufacturers and dealers, carefully selected for their stringent quality control.
The Company does not sell second-hand products, flawed products or products of lower quality than the corresponding market standards.
The main characteristics of the products are shown on the web pages of bumptobox.com. The images and colours of the products offered for sale on bumptobox.com. may not correspond exactly to the physical products due to the Internet browser or monitor used.
From time to time, prices are subject to change in response to currency exchange rate changes, markdowns and other commercial factors.
It is advised that the user checks the final price before placing an order. In the event of a pricing error of the product price or calculation of the amount requested at payment, the Company will reject the order and contact the user to offer them the opportunity to purchase the product(s) at the correct price.
The Company reserves the right to refuse to accept international orders from certain countries and shall do so at their own discretion.
The Company is under a legal duty to supply products to its customers that are in conformity with the contract between you and the Company. Nothing in these General Terms and Conditions of Sale or the Return Policy will affect your legal rights. If you believe that the products we have supplied do not conform with the contract between you and the Company, please contact the Company. If you wish to exercise your legal rights to reject products, the Return Policy applies.
Payment for the products and the costs of their shipping and delivery must be made using one of the methods indicated on the payment page. Under no circumstances will you be charged more than the cost incurred by the Company relative to the payment method chosen by you.
In the case of payment by credit/debit card, all details will be sent via an encrypted protocol to the banks which provide remote electronic payment services to the Company, without third parties having any access whatsoever thereto. These details will not be used by the Company except for carrying out procedures relevant to your purchase, or issuing refunds in the case of returns, subsequent to the exercise of your right to return, or for reporting cases of fraud on bumptobox.com to the police or other authorities. The purchase price of the products and the costs for their delivery as indicated on the order summary page will be charged to your account at the moment in which your order is shipped.
5. Promotional codes
Promotional codes allow you to take advantage of discounts available between bumptobox.com. and its partner brands.
The promotional code box should be entered on the payment page at checkout: once items have been added to your Shopping Bag, enter the promotional code and then press the “submit” button for the discount to be applied to the order.
Promotion codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotion code or offers, and must be redeemed by the date published, if provided.
If for any reason you wish to return an item to which you applied the promotional code, you should follow the standard return procedure, as described in the Return Policy. Once your return has been accepted, the respective code can be used again provided that the promotional code has not expired. The difference in price between the promotional code and the item you purchased will be reimbursed, according to the time frame of the applicable refund procedure.
7. Shipping, delivery and insurance
For information about delivery, please visit our help section and read the details carefully. The information provided therein is an integral part of these General Terms and Conditions of Sale.
You will own the goods on and from the later of the point in time when: (a) we receive payment in full, or (b) we deliver the goods to you.
BUMP TO BOX insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by BUMP TO BOX and transfer of responsibility in the same way. The goods are your responsibility from the time we deliver them to the address you gave us.
9. Return Policy
Items should be returned unused.
9.2 Returns that are damaged or soiled will not be accepted and will be sent back to the customer and/or a refund refused. Please note that BUMP TO BOX does not offer exchanges. Please view our Return Policy for more details.
We also wish to draw your attention to our General Terms and Conditions of Use since they contain important information on the security we use.
11. Amendments and updates
The General Terms and Conditions of Sale (including the Returns Policy) may be amended from time to time. Any changes are effective as of the date of publication on bumptobox.com and will apply to any new orders you place following the date of publication.
12. Governing law
Any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the course of business of BUMP TO BOX shall be governed by and construed in accordance with the law of England and Wales.